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Terms & Conditions

Rights of Use

All products, services and advice as well as all trademarks or non-trademarks are registered. Their illegal use will be prosecuted to the maximum extent permitted by law.

Prices
List prices include VAT 24%

Quality
The products included in our catalog have passed strict controls. However, in case of any problem do not hesitate to contact us.

How to Order - Payment

To order products from the Company's online store, the user - customer is first asked to add them to the shopping cart and then to follow the simple steps of choosing the shipping method and payment. The company then sends by e-mail receipt of receipt of the order to the email address of the user-buyer so that he can access electronically through his order. Upon receipt of the acknowledgment of receipt, the parties acknowledge that the contract of sale has been concluded. All parcels are accompanied by a simple retail receipt or invoice upon request. Payments for the products that the customer chooses to buy are made by credit card or deposit in a bank account or cash on delivery or paypal. Our Company accepts payment with the following Credit Cards: All Visa & Mastercard.

Transportation and delivery

Delivery of available products takes place as soon as possible. Shipping costs are reported before your order and are borne by the customer. Explorer Outdoor does not send parcels to mailboxes and does not deliver its products to minors or guardians without the written authorization of their parents or guardians. In cases of assistance due to force majeure, the company is not responsible for delays in the execution of the order. In case of lack of immediate availability of the products, the Company is not responsible for delays and the user can be informed about the progress of his order in the customer service department *.

Non-Defective Products Return Policy

Explorer Outdoor through the many photos that it lists, in combination with the detailed descriptions, tries to give a complete picture of each product in an easy and fast way. But because we know that sometimes, due to the nature of online shopping, the phenomenon is created that not all the customer's expectations are met by the product he has chosen, mainly because there is no physical contact, Explorer Outdoor gives the customer the right to unreasonable withdrawal. within 14 days based on law 2251/1994.

For more information click here.

Warranty

Items with a guarantee are subject to the terms of sale that apply at the time of sale. The guarantee is valid from the date of receipt of the products certified by the consignment note which you must keep. The warranty does not cover any damage due to poor maintenance, non-compliance with the instructions for use or due to physical damage. A product with a material defect, which is delivered to the customer and is not due to his fault, is replaced by another identical one. A defect in the product provided by our online store does not give rise to liability of the company if it did not exist at the time of delivery, or whose ascertainment could not be ascertained due to the current level of scientific and technical knowledge up to the above time point. Similarly, any damage caused by the use of the product, which is due to an act or omission of the user or a third party, does not give rise to liability of the company.

Personal data 

Your personal data is collected by our company exclusively in the context of transactions with My Greek Games and our communication with you for the completion of orders, pricing, facilitation of deliveries, the general execution of orders, the service of your requests, as well as the sending of informative messages in relation to our products and services. All your personal data collected through the special electronic form of My Greek Games are absolutely necessary for the performance of the above services by us and are subject to your full and unconditional consent / consent, which is provided by sending your personal data to us. It goes without saying that you are able to access this data at any time as well as to request the immediate deletion of your data and your deletion as a registered user. You also have the right to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is kept by our company only for as long as you are a registered user of My Greek Games and / or for as long as your transactions with us are performed and are deleted as soon as you delete from user and / or the transaction with you is completed. Your personal data is not disclosed to any third party and is managed exclusively by My Greek Games.

The only exceptions are: 1) The data related to the execution and settlement of electronic payments by credit card carried out by our trusted partners - financial institutions that follow all the appropriate security procedures to secure the information and 2) The data that are absolutely necessary for the execution of the order (transport, storage, etc.) by the companies cooperating with us. However, all your data is protected and managed in accordance with the terms and rules of Greek legislation and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Within the framework of the above legislation, the data kept by our company may be disclosed to third parties, the competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions provided by the respective regulatory framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user / consumer / visitor / member of My Greek Games must also maintain the confidentiality of his data and not make disclosures to third parties (even through his negligence) or allow the use of this data by third parties. It is also recommended to change the user codes (username & password) at regular intervals. Our company reserves the right to take any responsibility for any breach of the above obligations of the user / consumer / visitor / member of getmygreekgames.com.

Because your personal data and the contact information you provide to My Greek Games are extremely important for the execution of your online transaction with us as, as you know, these are among other things the only way our company communicates with you for the execution of its obligations towards you as well as the orders, you must be sure that the information you have given us is absolutely correct. Our company takes every possible care to receive the correct information from you and, for this reason, asks you at the end of completing your information to re-check this information and then send it to us with your explicit consent. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in time due to sending incorrect personal information. In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data again every time a change occurs in them.